Integrated Report 2023

Integrated Report 2023

We exist to improve lives through the technologies we create, leaving the world better than we found it.

Chairman’s Report.

Building on firm foundations

Our transparent approach to transforming governance within EOH with best practices has led to a marked improvement in our relationship with all our stakeholders.

Andrew Mthembu
Chairman

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Andrew Mthembu
Chairman

Chief Executive Officer.

Another year of great change and continued improvement for EOH. With the completion of the successful capital raise we officially moved into a new Growth era.

Stephen van Coller
Chief Executive Officer

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Stephen van Coller
Chief Executive Officer

What we offer

Infrastructure Services & Applications

Solutions encompassing the configuration, security and management of IT hardware, spanning from server rooms to end-user computing.

  • Infrastructure Services
  • Enterprise Applications
  • Software Reseller
% contribution to Group revenue
34%
Typical client profile

Clients of varying sizes seeking to manage and simplify their infrastructure environments.

Digital Enablement

Bringing together a diverse range of talents to innovate, create, deliver and enhance business agility and digital resilience for our customers.

  • Design and Strategic Advisory
  • Software Development
  • Data and Analytics
  • Intelligent Automation
  • Cloud and Security
  • Testing and Quality Assurance
  • RLab
% contribution to Group revenue
18%
Typical client profile

Large and enterprise-sized clients across various industries seeking to achieve business agility and digital resilience.

International

Digital enablement solutions for new markets, expanding access to talent pools and attracting new clients.

  • Europe (UK, Switzerland)
  • Middle East
% contribution to Group revenue
8%
Typical client profile

Middle East: Clients in sectors like financial services, agriculture and telecommunications.

UK/Switzerland: Clients seeking to leverage the Group's system integration and software resale capabilities.

EasyHQ

Using expertise and technology to transform our clients’ processes in managing their customers, people, suppliers, assets and infrastructure, communities and operating environments, as well as the risk and regulatory landscape that governs them.

  • GRCaaS
  • People Solutions
% contribution to Group revenue
13%
Typical client profile

A broad spectrum of clients, ranging from emerging companies refining their governance, risk, compliance and people management frameworks, to established blue-chip firms and multinationals with intricate solution needs.

Operational Technologies

Solutions that help clients design, operate and optimise their critical information technology and infrastructure across all heavy industry sectors, including industrial, energy, mining, manufacturing, and oil and gas.

  • Connected Industrial Ecosystems (Operational Technology; Power Solutions; Connectivity Solutions)
  • Industrial Tech (Water Solutions); Security & Building Solutions; Engineering Consulting
% contribution to Group revenue
27%
Typical client profile

Industrial, energy, mining, manufacturing, and oil and gas clients across Africa wanting to digitise their engineering and operations, and improve safety and efficiency.

Public and private-sector clients with large asset bases seeking to optimise their power and water usage.

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Our approach to ESG.

The EOH ESG framework is distinctive in its focus and goes beyond considering sustainability in terms of the needs of its people and communities. It also delivers practical solutions for clients to help them achieve their sustainability goals. This commitment to action aligns seamlessly with and bolsters the United Nations Sustainable Development Goals (“UN SDGs”), which serve as a global agenda for the development path towards an equitable and shared future. The table below exemplifies how EOH’s ESG framework not only aligns with but also actively contributes to advancing the UN SDGs.

EOH materiality

Environment

Greenhouse gas (“GHG”) emissions

Energy management, water and wastewater management

Social

Community impact

Access and affordability

Labour practices, employee health and safety

Governance

Business ethics, systemic risk management, customer privacy and data security management of the legal and regulatory environment

Our clients

Environment

EOH businesses CES and JOAT provide environmental and social impact assessments, water solutions, and professional services to clients in the mining, industrial, manufacturing, and oil and gas sectors.

Social

EOH’s People Solutions businesses maximise the creation of human capital value, encompassing recruitment, training and functional outsourcing for our clients.

Governance

Drawing from lessons learnt during the turnaround and enhancement of our governance, risk, and compliance controls and processes, EOH is developing world-class GRC solutions, available as platforms for our clients.

Our business

Environment

As a services business, EOH has a low emissions profile. We continue to challenge ourselves to efficiently manage and reduce emissions each year.

Social

Our talent is one of the key enablers of long-term sustainability and EOH believes an exceptional employee experience is critical for the success of both the Company and the individual. EOH strives to create an environment where talented individuals can thrive.

Governance

EOH’s approach to systemic risk management has cultivated a robust culture that protects and guides the Company as it works towards its strategic objectives, generating value for all stakeholders. This framework encompasses all aspects of the governance, legal and regulatory environment.

Our community

Environment

EOH supports entrepreneurs in launching green businesses and provides assistance with climate literacy initiatives.

Social

EOH supports a number of community-oriented projects to ensure we are ethical corporate citizens. We support community education, employability opportunities, volunteerism, and skills development in entrepreneurship as catalysts for change.

Governance

EOH recognises its responsibility in helping corporate South Africa to be part of the solution in the fight against corruption. We are strongly committed to sharing our learnings and being an example of rectifying past wrongdoings.

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Value creation at EOH

Our mission is to build technology platforms that transform business environments for our clients, streamline their operations and enhance the quality of life in their communities. This approach creates a ripple effect of value throughout the markets we serve.

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Our stakeholders

Our understanding of stakeholder needs and expectations informs our business approach, enabling us to identify risks and adapt to change effectively. We engage proactively and transparently with key stakeholders, including business partners, suppliers, investors, lenders, community groups, employees and the media. Stakeholder engagement is one of our governance objectives that are aligned with our purpose, philosophy and values.

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GRI Index

This GRI Content Index supplements EOH’s 2023 reporting suite, which includes the Integrated Annual Report and the Consolidated Annual Financial Statements.

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